Is Continental Airlines Kidding?

So this is rich....
Is anyone besides me under the impression that the airline industry is having a tough time? I hear about it alllll of the time on the news... they are charging for heavy bags, extra carry on, take off your shoes, throw out your crazy explosive face creams, you can't bring that sharp metal death weapon on a plane (otherwise known as tweezers) and take off your death shoes!! Ok... so we do all of this and do you think Continental could ANSWER THE PHONE!?!? 
BELIEVE me when I say I would rather do all of my "stuff" online... I'm the girl that does the self check-out at the grocery store to avoid one more goofy person... BUT .... Continental is a giant company... I called the only number they list for domestic reservations and a recording comes on s.t.a.t. saying they can't take the call. High call volume. Try the Internet "Goodbye". Are you kidding me? I called at 3 different times. Well good for Continental. If their call volume is that high that they don't need to talk to anyone... KUDOS to you.
See, this is where my blog comes in handy. I can spout off and say what I want and if any of the 12 followers I have want to chime in....feel free. If not, I said my say.
A happier blog post will follow later!

xxxo